Where calm structure meets smart growth.

Approach

Good systems feel like good design. Invisible. Elegant. Supportive.

Sophie's Bureau builds quiet structures that keep a business running smoothly, so attention stays on the work that only you can do. The approach blends human judgement with intelligent technology, grounded in ethical choices about the tools a business depends on.

Automation and AI are used where they add clear, practical value. The focus stays on clarity, space, and momentum.

Services

• Ethical Tech & Compliance: EU-first tooling, AI Act readiness and Cyber Essentials certification, taken from first audit through to the evidence pack.
• Systems & Automation: Airtable, ClickUp and SeaTable designed, built and tidied. Integrations, data hygiene, permissions, and migrations off Zapier and other American platforms onto European ones.
• Websites You Own: Hand-built sites on Cloudflare, hosted for close to nothing, with no platform charging rent on your own pages. Redesigns, migrations, on-page SEO.
• Executive Partnership: Inbox, diary, document control and project coordination, plus a second brain for the weeks when everything lands at once.

Monthly retainers from €850; sprints and projects from €1,450; all prices ex-VAT. See the FAQs for how engagements run.

Who I am

I'm Sophie Kazandjian. I run a small, human-centred digital operations practice from Saint-Quentin-la-Poterie in France for clients in the UK, Europe and the US, with twenty-plus years' experience in operations and executive support. More about me.

What clients say

Sophie is an exceptional assistant. She is extremely reliable, deeply conscientious, very patient and also strategic. She ensures that our ongoing client relationships and business processes are managed with a very high degree of professionalism. Strongly recommended.

Richard Jolly, Consultant and Adjunct Business School Professor

Sophie's dedication, professionalism, and innovative spirit have been instrumental in shaping our achievements and driving our success. We're excited for all that's to come and are truly grateful for the huge impact she's made.

Jonathan Stott, Chartered Psychologist · Honne Co-Founder

Sophie is both meticulous on detail and clear about the bigger picture — maintaining a firm hold throughout on the prime purpose of the assignment. She is a real pleasure to work with. I've no doubt at all these are qualities she brings to every other aspect of her work.

David French, Executive Coach

Sophie is possibly the most capable, intelligent, conscientious, and lovely person I have ever worked with. Anyone who employs her would have found themselves a true gem in an employment market where there are many with experience but none who truly possess what it takes to be a good EA or PA.

Clara May Beasley, Executive Assistant

I had the pleasure of working with Sophie over a period of some years and always found her to be extremely conscientious and professional. I can thoroughly recommend Sophie and hope that we can work together again in some way in the future.

James Marriott, Advokat, Lawyer

Sophie has worked with me on several digital marketing projects involving some fairly complex work in Woocommerce, WordPress, and Photoshop. Sophie is really speedy, has a very fine eye for detail, and is very professional. Highly recommended.

Laura Tulloch, Marketing Director

Sophie has an instinctive understanding of her client's needs and all the skills necessary to fulfil her brief. She is responsive and meticulous and I cannot recommend her too highly.

Richard Hilliard, Executive Coach

I was fortunate to be introduced to Sophie when I first set up my business. She is highly responsive and her attention to detail is absolute — nothing is too much trouble in her delivering excellence. I will continue to use her for support/technical advice.

Martin Kendall, Managing Director

Offerings

Tools you can use without hiring anyone.

• Micro Admin 2026/27 (€49). E-invoicing, invoicing clients in the UK and beyond the EU, and every URSSAF deadline to the end of 2027, in plain English.
• Art Website SEO Playbook (€12). Twelve prompts for getting an art website found in search, each with the action, the reasoning and the sector data.
• AI Use Policy + Inventory (Free). A starter AI use policy aligned with Article 4 of the EU AI Act, with a companion inventory spreadsheet.

All offerings

From the Journal

• E-invoicing in France for Micro-Entrepreneurs: The Questions Freelancers Keep Asking in 2026. Eight e-invoicing, VAT and URSSAF questions English-speaking micro-entrepreneurs in France ask most, answered plainly.
• Where the Black Keys Run Out. Every plan loses its push in the same two places. A piano keyboard shows you where.
• Invoicing a UK Client from France: Which VAT Line, and Why Autoliquidation Is Now Wrong. Autoliquidation is the wrong line for a UK client since Brexit. What a micro-entrepreneur in France must put on the invoice instead, and what to declare when the money lands.
• The Ethical, EU-First Tech Stack for Small Businesses. The tools I run this practice on and set up for clients, chosen for EU data residency and independence from Big Tech, and the catch behind each choice.
• I Rebuilt My Father's Website With Claude, for His Birthday. My father was a Scottish artist. I moved his site off Squarespace, rebuilt it with Claude Design on Cloudflare, and gave every one of his works its own page so his art can finally be found.
• AI Vendor Lock-in: The Ethics of Depending on AI, and How to Depend on It Less. A fintech lost its AI access overnight. Uber burned a year's coding budget in four months. Builder.ai died and took its customers' source code with it. What I own, what I rent, and what I am doing about it.
• Claude Design's Animation Feature: Building a Night Sky in Code. How I built an animated night sky in Claude Design's animation feature, what it can do on a client's website, and how to embed, present or deploy what you make.
• When a Cloudflare Worker Beats Zapier or Make. A client's learner progress lived in Thinkific, the operational records in Airtable, and keeping them in step was a manual job. Zapier or Make would be most people's answer. Here is why a small Cloudflare Worker was the better tool for this particular job, and how a non-developer can build one.
• When the Built-In Airtable Dashboard Can't Answer the Question. Airtable's route to letting a wider group see a base is the Portals add-on, billed every year. This client did not pay it. I built a read-only dashboard on Cloudflare instead, for a hosting bill that rounds to nothing, and it answers the questions Airtable's own dashboard could not.
• Leaving Zapier Without Leaving the EU. Zapier is American, and in 2026 that is more than a GDPR question. Putting this much of a practice in US hands has started to look unwise, whatever the compliance paperwork says. Here is what the European alternatives offer, and the catch that decides whether switching changes anything.
• What Owning a Website Used to Mean, and What It Could Mean Again. For about fifteen years, owning a website has meant renting one. The trade was reasonable when the alternative was hard. Two things have changed, and the question worth asking now, as your next annual renewal comes around, is whether the trade still is.
• The Best GDPR-Compliant Form Builders for 2026: An Ethical Tech Review. I went looking for a form builder I could trust with GDPR-sensitive Cyber Essentials data. Six contenders, one clear winner (Tally), one near-miss disqualified after a US acquisition, and several almost-rans. Here is the sovereignty-first review.

All writing