FAQs

  • A Digital Operations Partner is more than a virtual assistant. I streamline your business operations, design efficient digital systems, and build creative tools that free you to focus on your clients and growth. My work blends executive support, process design, and thoughtful use of technology so your business runs smoothly behind the scenes.

    Typical projects include:

    • Setting up automated workflows in tools like Airtable, Zapier, and MailerLite.

    • Designing Squarespace websites and digital products that are easy to maintain.

    • Creating custom dashboards and trackers for consultants, coaches, and small teams.

    • Providing strategic admin support that reflects the professionalism of your brand.

    Think of me as your behind-the-scenes partner for sustainable growth.

  • Most virtual assistants focus on task completion. Sophie’s Bureau specialises in systems, structure, and scalability.

    By working with me you gain:

    • 20+ years’ experience in executive support and consultancy operations.

    • A partner who understands the consulting, coaching, and creative sectors.

    • Tools and templates tailored to your business — not just one-off admin help.

    • A professional service that’s GDPR-compliant, insured, and trusted by leaders across Europe.

    This means your investment goes further: instead of constantly delegating small tasks, you get long-term improvements to the way your business runs.

  • Yes, and here’s why. Hiring an in-house PA or operations manager comes with salary, benefits, and overheads. With Sophie’s Bureau, you only pay for the expertise you need, when you need it.

    Because I focus on automation, optimisation, and efficiency, the systems I set up save you money month after month by:

    • Reducing repetitive admin.

    • Preventing missed deadlines and lost opportunities.

    • Freeing you to spend more time on client work and revenue generation.

  • I primarily support:

    • Independent consultants and coaches.

    • Small consultancies working with associates.

    • Creative business owners who need calm, reliable operations behind the scenes.

    If you value professionalism, confidentiality, and sustainable systems, we’ll be a good fit.

  • You can book a free 30-minute consultation through my online calendar. In that call, we’ll explore your challenges and goals. If we’re a fit, I’ll send a tailored proposal with options for ongoing support, tool setup, or project-based work.

    • Discovery call: we map out your needs.

    • Proposal & agreement: tailored plan with scope and pricing.

    • Kick-off setup: access, preferences, and tools gathered securely.

    • Implementation — I start optimising your systems or delivering support.

    • Review: we refine what’s working and plan the next steps.

  • Most communication happens via email, Zoom/Teams calls, or shared project tools like ClickUp, Notion, or Airtable (depending on what suits you best). I keep things flexible and adapt to the systems you already use.

  • Yes. I follow GDPR principles, use secure cloud platforms, and regularly run cyber security check-ins. I also offer a BYOD Cyber Security Toolkit for consultancies who want to extend best practice to their associates. Data protection and confidentiality are always built into the way I work.

  • I’ve worked as an executive assistant and operations partner for over 20 years - with 12 of those years fully remote. My experience spans consultancy, coaching, and creative industries, where I’ve built systems that save time, reduce stress, and let businesses scale with confidence.