Privacy Notice

This privacy notice explains how Sophie Kazandjian EI (“Sophie’s Bureau”) collects, uses, and protects your personal data when you use this website sophiesbureau.com or purchase services and digital products.

Business details
Sophie Kazandjian EI is a company registered in France (SIREN 841019722, VAT# FR35841019722). Registered office: 427 Chemin d’Uzès à la Bruguière, 30700 Saint-Quentin-La-Poterie, France.

If you have any questions about this notice or your data, you can contact me at sophie@sophiesbureau.com.

What data I collect

I may collect and process the following types of personal data:

  • Communication data – messages you send via the contact form, email, or social media.

  • Client data – name, contact details, billing and delivery address, purchase history, and any other details needed to deliver services or digital products.

  • User data – information on how you use the website.

  • Technical data – anonymised IP address, browser details, time zone, and other technical information collected via Squarespace Analytics.

  • Marketing preferences – if you sign up to receive updates. (Note: although MailerLite is integrated, no marketing emails are currently sent.)

I do not collect special category data (e.g. health, political opinions, biometric data) or children’s data.

How your data is used

Your personal data is processed for the following purposes:

  • Responding to enquiries and communication.

  • Supplying services and digital products you purchase.

  • Operating and improving the website.

  • Maintaining secure records for legal and tax purposes.

  • (If you opt in) sending newsletters or marketing communications.

Legal bases for processing

  • Contract – to deliver the services or digital products you purchase.

  • Legal obligation – to meet French tax and accounting requirements.

  • Legitimate interest – to respond to enquiries, keep business records, maintain website security, and analyse anonymised website use.

  • Consent – if you sign up for newsletters or other marketing (currently not in use).

Sharing of data

Your personal data may be shared with trusted third-party providers only where needed to deliver services (e.g. Squarespace Payments, MailerLite, Xero). These providers are required to protect your information under GDPR.

International transfers

Some service providers (e.g. Squarespace, MailerLite) may process data outside the EEA. Where this occurs, safeguards such as the EU-US Data Privacy Framework or Standard Contractual Clauses are used to protect your data.

Data retention

Personal data is kept only as long as necessary for the purposes collected:

  • Client records and invoices: kept for at least six years as required by French tax law.

  • Communication and project files: kept for the standard retention period used in professional services unless longer retention is legally required.

  • Anonymised analytics: retained according to Squarespace’s policy.

Data may be anonymised for research or statistical use, in which case it is no longer personal data.

Your rights

Under GDPR, you have the right to:

  • Access the personal data I hold about you.

  • Correct any inaccuracies.

  • Request deletion of your data.

  • Restrict or object to processing.

  • Receive a copy of your data in portable format.

  • Withdraw consent at any time (for marketing or other consent-based processing).

To exercise these rights, email sophie@sophiesbureau.com.

If you are not satisfied, you can lodge a complaint with the French data protection authority (CNIL, www.cnil.fr).

Cookies

This website uses cookies to improve performance and user experience. Squarespace Analytics uses anonymised IP tracking. You can refuse or manage cookies through your browser settings. Some functions of the site may not work if cookies are disabled.

See the Cookie Policy for details.

Security

I use secure hosting, encryption, and access controls to protect your personal data. Only those who need to process the data have access to it.

Updates to this notice

This privacy notice may be updated from time to time. The latest version will always be available at sophiesbureau.com.

This document was last updated on 2 September 2025